Enquiry Information
When you contact Suffolk Oil Tank Services, we receive the name, email address, message and any phone number or postcode you choose to provide. Your selected service and postcode are included in the enquiry message so the request can be understood.
Please send only information needed to discuss the tank work. Do not include payment card information, identification documents or unrelated personal details. The website form does not accept photo attachments.
Why We Use Your Details
We use enquiry information to understand your request, respond and, where you agree, share it with a suitable service provider who can discuss the work. Consent is requested through an unchecked box before the form can be submitted. The form does not ask you to sign up for marketing.
Submitting an enquiry does not create a booking or oblige you to accept a quotation. A provider responding about the work will explain its own terms, assessment requirements and any separate privacy information relevant to its service.
Sharing An Enquiry
Enquiry details may be shared with a suitable service provider so they can respond about the service requested. The details shared can include your contact information, location and the description of the tank or problem. You can ask who received your enquiry by emailing the address below.
Website hosting and enquiry delivery services may process technical information needed to receive and protect form submissions. A request normally includes connection information such as an IP address and browser details. Information may also be disclosed where required by law or to address misuse of the service.
Consent And Your Choices
You can withdraw consent to further sharing by contacting us. Withdrawal does not undo processing that took place before it was received. If a provider already has your details, you can also contact them about their use of the information and any continuing service discussion.
You may request access to your information, correction of inaccurate details or deletion where applicable. Other data protection rights can include restriction, objection and portability, depending on the circumstances. We may need information to verify that a request concerns your own data.
Retention And Security
Enquiry information should be kept only for as long as needed to respond, support the enquiry and address relevant administrative or legal requirements. If you want an enquiry removed or want to know whether it is still held, contact us so the request can be reviewed.
We use the website's secure connection for form submission. Avoid sending sensitive personal material in a message, and take care when sharing photographs or documents separately with a provider. No online transmission or storage method can be guaranteed entirely secure.
Fonts And Website Storage
This frontend does not set advertising or analytics cookies. Fonts are requested from Google Fonts, which means your browser connects to that service and shares connection information required to retrieve the font files. Its processing is covered by Google's privacy information.
The hosting and form protection services can also process technical data to deliver and secure the website. Any additional protection or measurement introduced to the published site should be reflected in this notice and any consent controls that apply.
Questions Or Concerns
Email quotes@suffolkoiltankservices.co.uk for privacy questions, requests about enquiry details or withdrawal of consent. State enough information to identify your enquiry without sending unnecessary personal documents.
If you remain concerned about the handling of personal information, you can contact the Information Commissioner's Office. This notice applies to this website's enquiries, rather than replacing the privacy notice of a provider you later choose to engage.
Last updated: 9 November 2026.